Survey on the Demand, Delivery and Accessibility Levels of Taxis and Hackneys

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The National Transport Authority (NTA) is committed to the provision of high quality, accessible, sustainable transport connecting people across Ireland. To this end, NTA wishes to progress inclusive Small Public Service Vehicle (SPSV – Taxi, Hackney and limousine) services research.

The survey asks for experiences, opinions and advice on the demand for and accessibility levels of taxi, hackney and limousine services nationwide. The information obtained through this survey is crucial to future planning for improved Small Public Service Vehicle (SPSV – Taxi, Hackney and limousine) services for all but particularly for people with disabilities who are using or might use this door to door transport service.

The survey can be completed in the following ways:

  • Online, via the following link which is compatible with screen-readers: https://secure.bandasurvey.ie/WebProd/Start/Ba212691
  • By post: if you require a hard-copy version of the survey, please contact Behaviour & Attitudes on 01 2057561 or glenn@banda.ie . You will also receive a stamped addressed envelope to return your completed survey.
  • By telephone: please contact Behaviour & Attitudes at glenn@banda.ie or on 01 2057561.They will arrange for an agent to call you to go through the questions with you.


The survey will be open until Thursday 30th September 2021

Should you wish, someone else may complete the survey on your behalf.


Whilst it will not be possible for NTA to respond directly to any individual submissions received, all will be considered in detail and a report on the findings will be published.  NTA is subject to Freedom of Information (FOI) legislation and submissions may be published on foot of FOI requests, so please be mindful of adding any personal information to your submissions.

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