Mar chuid dár dtiomantas do sheirbhís ardchaighdeáin do chustaiméirí, tá an Roinn Forbartha Tuaithe agus Pobail agus Gaeltachta ag athbhreithniú agus ag uasdátú ár bPlean Gníomhaíochta do Chustaiméirí agus ár gCairt Custaiméirí.

Chun eolas a dhéanamh don obair seo, táimid ag lorg tuairimí ónár ngeallsealbhóirí agus ón phobal maidir lena n-eispéiris ina gcaidreamh lenár Roinn. Cabhróidh sé seo linn chun tuiscint a fháil ar conas ar féidir linn freastal ar riachtanais ár gcustaiméirí ar bhealach níos fearr.

Is féidir rochtain a fháil ar Shuirbhé um Sheirbhís Custaiméirí de chuid na Roinne Forbartha Tuaithe agus Pobail agus Gaeltachta ag an nasc seo

https://ec.europa.eu/eusurvey/runner/DRCDG_CustomerServiceSurvey2025

(roghnaigh do rogha teanga tríd an roghchlár anuas ar bharr an scáileáin ar dheis) Dúnfar an suirbhé ag a 5in ar Dé hAoine, 5^ú Nollaig 2025. Má tá ceisteanna ar bith agat, déan teagmháil le info@drcdg.gv.ie

As part of our commitment to quality customer service, the Department of Rural and Community Development and the Gaeltacht are currently reviewing and updating our Customer Action Plan and Customer Charter.

In order to inform this work, we are seeking the opinions of our stakeholders and the public in relation to their experiences in engaging with our Department. This will help us to understand how we can better serve the needs of our customers.

The Department of Rural and Community Development and the Gaeltacht’s Customer Service Survey can be accessed in both Irish and English at this link

https://ec.europa.eu/eusurvey/runner/DRCDG_CustomerServiceSurvey2025

(please select your preferred language using the dropdown menu at the top right of the screen) The survey will close at 5pm on Friday 05^th December 2025. If you have any queries please contact info@drcdg.gov.ie